Visitor Badge Health
This is an overview of the Visitor Badge Health Feature in the Admin Panel. It is critical to monitor the health of your badges. This feature allows you to assess the status of each badge quickly and easily.
Admin Panel Sign-In
First, go to web.centegix.com and log in.
Then, go to the top right corner of the screen and click on the three horizontal lines.
Finally, click on Admin Panel.
Once in the Admin Panel go to the "Visitor Badge Health" page.
Assessing the Health of the Visitor Badges
When you go to check the health of your visitor badges, there are different statuses you might see; healthy, badge not seen recently, and low-battery. Below is an explanation of what each of those statuses means.
Please note, badges must to be on-site for 2-3 hours for this report to update.
BADGES ARE GOOD The battery level is good and the last status check was within the last 7 days. |
|
BADGES NEED MONITORING This status occurs when the status has not been updated in over 7 days. |
|
BADGES NEED TO BE REPLACED Replace - Low Battery: The battery is low. Replace the badge as soon as possible. |
|
Notes about Firmware versions
Please note the "Version" number you have located to the right of the "Status" for the badges and check that you have firmware version 21 or higher. If you do not, please reach out to support@centegix.com for assistance in getting this up-to-date.
If you have additional questions, please contact support@centegix.com.