Networking/PC Requirements

CENTEGIX Networking Requirements

The CENTEGIX check-in software accesses our servers for syncing check-in and settings data, running SOC Checks, and accessing a number of our other services, including the School Manager and our Remote Access Service.

On an average connection, we normally find no need to set any special configurations as the default HTTP/HTTPS ports are in use for most services, but if your school operates any sort of network security, it may be a good idea to use the information below as a checklist to ensure our service will work in your organization.

Zscaler, Sophos, and other content-filtering programs may affect Visitor Management setup and functionality. 

CTGX-VM

https://identakid.net/ – This is the host our program syncs check-in data and settings to.

CCSSVM.com – This domain is used by many features associated with V4, such as the school manager, client, and notifications.

Port 80 and Port 443 are used for the traffic to these hosts.

Port 4004 must be opened to use our Client Agent(used for printing badges)

PC Requirements

• Ensure that only one Windows user account is used for VM.  The check-in station works in such a way that data is saved in browser cache.  This cache does not travel between Windows user accounts and thus the check-in station will not exist on any other Windows user account.
• Be aware of the result of deleting browser cache.  If you have a station that has our offline support enabled and the browser cache is cleared, the station is reset and would need to be set up again.  We recommend not clearing the browser cache or if it is absolutely necessary, that you know how to replace your station.